Conflict of interest prevention

Considering the different nature of our stakeholders, we have developed a Stakeholder Map (see Annex No. 4), which takes into account a number of mechanisms for continuous interaction with each of them, such as:

• official website (feedback window on the official website sk.kz);
• e-mail of the Public Relations Department;
• official accounts of Telegram Samruk-Kazyna official, Instagram samrukkazyna_official and Facebook of the Fund with the ability to comment on the information posted;
• The Fund’s press center, where emergency (on urgent issues of concern to stakeholders) and weekly briefings are regularly held, first heads report on the activities of the Fund, etc. All performances are broadcast online with the opportunity to ask questions via video link, thus providing an opportunity for everyone to participate without territorial restrictions (online);
• Feedback systems Hotline (for reporting corruption and other violations) and Nysana (for employee appeals);
• unified platform for receiving and processing all citizens’ appeals E-Otinish.

Each employee of the Fund Group or any third party, including procurement suppliers, can report any violations of the Code of Conduct, including corruption, discrimination, unethical behavior and other violations, by contacting an independent centralized Hotline in case of any doubts about the legality of the actions of any of the employees, contractors or other persons whose activities are related to the Fund. Anonymity and protection from harassment of applicants is guaranteed by the Whistleblowing Policy. Information about the email address and Hotline numbers is available on our corporate website and on the websites of all our portfolio companies.